clicking on "file:///D:/UpToDate/contents/mobipreview.htm?3/4/3141" in excel redirect to browser but omits "file:///" &"?3/4/3141" portion from the hyperlink thus doesn't open in the browser. how can I let excel redirect file:// protocol without modifying the link

I am cross posting due to time constrains and due to that no one is responding and due to the fact it is a difficult issue to resolve. and I promise when I get it solved I will notify you promptly.